Privacy Policy

🔐 PRIVACY POLICY

At Joint Supplement, we respect your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, browse our products, or make a purchase. As a supplement-focused website, we understand the importance of trust, confidentiality, and transparency when handling customer information. By using our website, you agree to the practices described in this Privacy Policy.

🔍 Information We Collect

When you interact with Joint Supplement, we may collect certain information to provide you with a smooth, secure, and reliable shopping experience. This includes:

  • Personal Information: Name, phone number, shipping address, billing address, and payment-related details required to process orders

  • Order Information: Products purchased, order history, transaction records, and delivery details

  • Technical Information: IP address, browser type, device information, operating system, and cookies used to support website functionality and security

We collect only the information necessary to operate our services responsibly and efficiently.

📦 How We Use Your Information

The information collected by Joint Supplement is used strictly for legitimate business purposes, including:

  • Processing, confirming, and delivering orders accurately

  • Providing customer support and handling inquiries or requests

  • Sending order confirmations, shipping updates, and service-related notifications

  • Improving website performance, content, and user experience

  • Detecting, preventing, and addressing fraud or unauthorized activity

  • Complying with applicable laws, regulations, and legal obligations

We do not use your information for purposes beyond what is required to provide our services.

🔒 Data Protection & Security

Joint Supplement uses reasonable administrative, technical, and physical safeguards to protect your personal data. This includes secure checkout systems, encrypted payment processing, and restricted access to sensitive information. While we take data protection seriously, no online transmission or electronic storage method is 100% secure. Therefore, absolute security cannot be guaranteed, but we continuously work to maintain strong protection standards.

🍪 Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember preferences, maintain secure sessions, and analyze website usage to improve performance. You may disable cookies through your browser settings; however, some website features may not function properly without them.

🤝 Sharing Your Information

Joint Supplement does not sell, rent, or trade your personal information. We may share limited data only with trusted third-party service providers that assist with:

  • Payment processing

  • Order fulfillment and shipping

  • Website hosting and maintenance

  • Fraud prevention and security monitoring

These providers are required to protect your information and use it only for the purposes necessary to perform their services. We may also disclose information if required by law or legal authorities.

🌎 International Users

If you access our website from outside the United States, please note that your information may be processed and stored in the United States or other locations where our service providers operate. By using our website, you consent to this transfer and processing in accordance with this Privacy Policy.

🧾 Data Retention & Your Rights

We retain personal information only for as long as necessary to complete orders, provide support, comply with legal obligations, and enforce our policies. Where legally permitted, customers may request access to their personal data or request corrections. Identity verification may be required to protect privacy and security.

📅 Changes to This Policy

Joint Supplement may update this Privacy Policy from time to time to reflect changes in operations, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Modified” date. Continued use of the website after updates indicates acceptance of the revised policy.

📬 Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: help.jointsupplements@gmail.com
📍 Address: 5267 Barker Cypress Rd, Ste unit 9, Houston, TX 77084

Joint Supplement — protecting your privacy with responsibility, transparency, and care.